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Please Call For Business Pricing Residential Customers See Below.

Residential Pricing

Monarch Locksmiths DO NOT CHARGE an Emergency Call Out fee. I do charge an hourly rate that is dependent on the time of day I have been called; unless subject to any offers currently available.

I operate from Wick and cover the area south to Golspie west to Tongue. The factor which dictates my hourly rate is the time of day.

My minimum charge for attending an address for general locksmith work is £40 between the hours of 8am and 6pm, this rate increases to £60 between the hours of 6pm and 8am and at weekends. The exception to the stated minimum charge is where some simple and routine maintenance has been carried out but this is dependant on the distance travelled from Wick.

I endeavour to give accurate quotes on all jobs but this may not be practical. A number of jobs are fixed rate and can be given over phone and prior to arrival on site.
Monarch Locksmiths is not VAT registered.

Where an hourly rate is charged it will be for a minimum of 1 hour, regardless of the time actually spent at the address up to one hour. E.g. 1 to 59 minutes.
If the first hour is exceeded I charge thereafter in 15 minute intervals; discretion applies.
Hourly rate starts from the time I arrive at site. If for whatever reason the person I am meeting, Householder, Landlord, Tenant, Bailiff Etc. is late, the waiting time incurred will be charged for.

When I receive instructions to attend an address I will confirm the estimated time of arrival. If the customer wishes to cancel my attendance they may do so without charge as long as I receive notification by telephone prior to arrival on site. If after arrival a charge to cover time and mileage may be payable.

Payment for locksmiths services will be required immediately following the completion of the job unless prior arrangements have been agreed beforehand. Payment can be made in Cash or Cheque and if agreed invoiced for later payment either by post or Bank Transfer.